I had a misunderstanding where I mixed up service providers on an ongoing service.
They answered the phone at 1AM on a weekend help me realize the mix up and offer a next day service. And apologized for another company's poor service.
That is the most incredible customer service I have seen in a long time.
I have a feeling that all of their services would be equally excellent.
Comfort Systems USA is absolutely the worst and don't confuse them with Select Comfort.
About Select Comfort Systems
Select Comfort Systems Heating & Air Conditioning is a dedicated HVAC service provider in West Valley City, committed to customer satisfaction since 1996. The team is known for its excellent customer service, with staff members recognized for their helpfulness and expertise. Customers appreciate the prompt and professional service, with technicians able to schedule timely appointments and provide thorough maintenance. Recent reviews highlight experiences with team members who have been praised for their thorough diagnostics and fast service. One customer noted a technician who found and ordered the right part for their air conditioning system and installed it the very next morning. Another customer shared that Select Comfort Systems provided honest assessments, saving them from unnecessary repairs. The crew is efficient, communicative, and respectful of the customer's space during major installations. Select Comfort Systems is highly recommended for anyone in need of heating and cooling services, ensuring comfort in every season, without any pressure or upselling.
Reviews
We got a humidifier system installed in our Park City home, by Select Comfort Systems. The house was new to us, but was built over 20 years ago. It had radiant heat so there weren’t many vents existing. It was a complicated installation, but Select Comfort had Don on our job.
It was an effort to get the humidity balanced thru the whole house, but Don kept in touch with us, returned calls right away, and showed up to ‘get it right’. We had to have new vents installed and Don was determined to get everything working properly. Well, he did it! Don made sure we knew how to use the new thermostats and he was so patient teaching us. We really don’t need to change… read full review
Walter is very knowledgeable and a very trustworthy person. He always makes sure to explain what he’s doing and answers any of our questions thoroughly. Very nice man. Highly recommend!
Photos

Hours
Good to know
- on-site services
- no online estimates
- accepts credit cards
- offers military discount
- open to all
Location
1270 2320 S B, West Valley City, UT 84119
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