About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands. Customers can find a wide range of cosmetics, fragrances, body, skin, and hair care products, including exclusive brands like Kylie Cosmetics and Olaplex. Ulta Beauty also provides Conscious Beauty options for those seeking vegan, clean, cruelty-free, and sustainable products. The Salon at Ulta Beauty offers various services, including haircuts, hair coloring, brow waxing, lash extensions, and makeup application, with the option to book appointments online or walk-in. Reviewers commend the exceptional customer service, highlighting employees like Jodi, who provides amazing assistance in finding products, and Vanessa, who goes out of her way to ensure customers are taken care of. Customers have expressed appreciation for the friendly and helpful nature of the staff, making the shopping experience enjoyable and supportive.
These guys have always been so helpful, friendly, and fast.
Last time I went in, I was looking for a hand cream. My hands were in bad shape, and quickly getting worse. I had spent literal hours online researching what ingredients and brands would be best to try. My initial selection, which I got from Amazon, was terrible. After days of use, no improvement.
So my wife and I went into this Ulta. Quickly, an employee noticed I might need help and came to talk to me about my options. They asked specific clarifying questions to understand my needs and what I'd tried so far.
The employee recommended a product from a brand that I'd not seen in my research....read full review
Jaime at Ulta Beauty in South Jordan Utah is a wiz at handling situations . I bought a gift card on line and couldn’t get the link to work. She escalated my situation with knowledge and compassion. The whole staff here makes shopping decisions therapy
Jodi is awesome she provides amazing customer service she help me find a new product. Recently one of my favorite products were discontinued and I was very disappointed. Talking with Jodi was very helpful....