We had these guys come out service our furnace at the start of the year and then when we had a problem later in the year, they came out to diagnose it. Unfortunately, it took a little more time than hoped to figure out the correct diagnosis, but when the owner heard about it, he reached out personally and offered to help us with the invoice. I’m very impressed by his kindness during a time when money is so tight.
We had these guys come out service our furnace at the start of the year and then when we had a problem later in the year, they came out to diagnose it. Unfortunately, it took a little more time than hoped to figure out the correct diagnosis, but when the owner heard about it, he reached out personally and offered to help us with the invoice. I’m very impressed by his kindness during a time when money is so tight.