Reviews for Utah Fence Warehouse
Write a reviewFrom Utah Fence Warehouse
Hours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 8AM - 1PM
Sunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.1/5 Facebook: 3.9/5 BBB: A+Utah Fence Warehouse
1377 N Main St, Layton
Directions Appointment Call Website Suggest an Edit
UFW installed a 6' vinyl fence for a home we built in 2019. Last week we noticed the top hinge on the 8' gate had failed. I called them Monday and the next day they sent a tech out for an assessment.On Friday they removed the gate during a very windy day, took it back to their store, repaired it, and reinstalled it (with the wind still blowing) later the same day. All under warranty for a fence that is 4.5 years old. No charge, no questions asked.Impressive!
From the estimate through completed installation, every aspect of the fence was perfect. The communication and scheduling was exceptional. The actual completed job came in for less than I was originally quoted.Danny, the installation guy, was the best.
Mixed results.First, the process during the quote wasn't well explained. They said there would be someone to come and create the holes for the gates. Apparently the person only did one side of the house. This delayed the work by several a couple of weeks (note I delayed by a week so we could seal the new porch).Also, didn't mention that they would have to get everything and comeback. Not the biggest of deals, but they whole process should have been explained for the cost.There was also a huge scratch in on of the railings that I noticed. I called them about it and got brushed off.It's always my preference to support local businesses, but these guys seem to care very little...read full review