Zoom Drain was awesome! We needed a last minute sewer inspection and they came out the next day. They were on time, thorough, and gave us great details of how the pipes looked. I highly recommend them.
March 2024
We consulted other plumbers, but one didn't respond and the other said we'd likely have to replace our entire water heater (residential) and told us to figure out what the warranty was on a tank brand he didn't recognize. We knew what the problem was and didn't think the entire tank needed to be replaced.... ? Zoom Drain came, checked our warranty for us (which wasn't an easy process), tracked down the right part, and was able to come fix our water heater very soon after the part arrived - instead of replacing everything. Hooray! We saved $700 compared to the plumber who said we needed to replace the whole thing and a lot of headache. Zoom... read full review
November 2023
I called Knighton Plumbing after a giant gush of water broke through our ceiling downstairs below the laundry room. A technician arrived the next day and investigated the leak. He was very professional and thorough and clearly explained what he found and answered all my questions. He suspected that the drain pipe was plugged further down the pipe and was backing up into the floor drain and then spilling over into the ceiling below, so we scheduled a jetting of the pipe. The Zoom Drain technician who arrived the next day was also very professional and thorough when he came.Unfortunately, that evening after he left, the drain overflowed again and dumped water all over the... read full review
Zoom Drain was awesome! We needed a last minute sewer inspection and they came out the next day. They were on time, thorough, and gave us great details of how the pipes looked. I highly recommend them.
We consulted other plumbers, but one didn't respond and the other said we'd likely have to replace our entire water heater (residential) and told us to figure out what the warranty was on a tank brand he didn't recognize. We knew what the problem was and didn't think the entire tank needed to be replaced.... ? Zoom Drain came, checked our warranty for us (which wasn't an easy process), tracked down the right part, and was able to come fix our water heater very soon after the part arrived - instead of replacing everything. Hooray! We saved $700 compared to the plumber who said we needed to replace the whole thing and a lot of headache. Zoom... read full review
I called Knighton Plumbing after a giant gush of water broke through our ceiling downstairs below the laundry room. A technician arrived the next day and investigated the leak. He was very professional and thorough and clearly explained what he found and answered all my questions. He suspected that the drain pipe was plugged further down the pipe and was backing up into the floor drain and then spilling over into the ceiling below, so we scheduled a jetting of the pipe. The Zoom Drain technician who arrived the next day was also very professional and thorough when he came.Unfortunately, that evening after he left, the drain overflowed again and dumped water all over the... read full review