About Cost U Less Flooring
Reviews for Cost U Less Flooring
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Cost U Less Flooring is a family-owned business in Utah that has been serving customers for over 18 years. Originally named Cost U Less Carpets, the company recently rebranded to better reflect its wide range of flooring options. They offer a variety of carpets, tiles, hardwood, laminate, and rugs from top manufacturers at discounted wholesale prices. Many customers appreciate the quality of the products and the professionalism of the staff. They report having positive experiences with knowledgeable salespeople and efficient installation. However, there have been some concerns regarding the installation team, particularly with communication and respect for customers' property. Although some customers faced issues with installation damages, the company has made efforts to address these complaints, with managers stepping in to resolve problems. Overall, Cost U Less Flooring is recognized for its good prices and quality flooring, with a commitment to customer satisfaction.
Found great looking, quality carpet at a very competitive price. Ed was great. He determined our needs and recommended the perfect flooring. The installers were punctual and very professional. Wendy followed up to make sure everything was perfect, and it was. Love these guys!
I was disappointed with Cost U Less flooring carpet installers. They didn't speak English, I wasn't able to communicate in an effective way. Damages included: chipped tile, gouged walls, transmissions to tile unfinished, wires severed for in-wall speakers, stair treads lumpy.The installation team lacked integrity and didn't respect my property, didn't bring to my attention the damages they caused. Cost U Less said they would come back and make it right, but the same installers are not welcome in my home anymore.Update, Alan, the store manager came out to assess, he had Cody come the following week and correct the installation problems, the painter corrected the wall and...read full review
We were very pleased with the total experience -- from the responsive salesman, to the cooperative scheduling, to the carpet quality for a very good price, to the excellent and efficient installation!Good job, Cost U Less!!