About New Roads Behavioral Health
Reviews for New Roads Behavioral Health
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 5PM
Sunday: 9AM - 5PM
New Roads Behavioral Health is a highly regarded treatment center that specializes in helping individuals with mental health disorders and substance abuse addiction. The facility offers expert care for conditions such as Schizophrenia, Bipolar Disorder, Borderline Personality Disorder (BPD), Anxiety, and Depression, with a strong focus on Dual Diagnoses. A key part of their program is Dialectical Behavior Therapy (DBT), which has proven effective for many clients, especially those with BPD. The staff and clinicians are described as compassionate, professional, and genuinely caring, creating a safe and comfortable environment conducive to healing and growth. The center is praised for its excellent communication and dedication to providing evidence-based, science-driven treatment. Families have noted significant progress in their loved ones, with many residents able to live independently, work, and maintain healthy relationships after treatment. The program's clinical team is highly experienced, and the facility is recognized for being cost-effective and among the best in the country or even the world. Clients also appreciate the staff's willingness to work with individual medical needs, including coordination with outside healthcare providers. Although some have experienced challenges regarding medication management and administrative processes, these are often resolved through advocacy and communication. Overall, New Roads is highly recommended by families, professionals, and treatment organizations for its effective approach, caring staff, and positive outcomes. The center’s commitment to helping individuals build meaningful, healthier lives makes it a trusted choice for mental health and addiction recovery.
Great program, but their communication was a headache. You have to ask and keep asking for pretty much everything. Calls of mine were not returned, I had to reach out for program info and paperwork that ended up in spam. I received emails from people that just said “join this zoom meeting” with zero context and zero pre-scheduling. I was told to consider a prescription that, upon research, showed no significant difference in treating my condition. Some group leaders were very professional, others were very not. All in all, decent experience, just unnecessarily difficult.
Overall the experience was good on learning the DBT skills I needed to learn because I have BPD & DBT skills is what helps BPD. I talked to Amy Woods about figuring everything out before going. I told her I had physical medical problems. I have a lot of physical medical problems right now, however I was able to put most of it on hold. I asked if I would be able to see an ENT because I have had ear pain and a fullness feeling like an ear infection for about 4 months and every doctor I had seen up to that point would just say I don't have an ear infection and I was about to see an ENT for it. I asked to be able to see an ENT for it because I can't fully hear out of that...read full review
The New Roads program was extremely helpful for our 18yo child. Both the facility and the staff are excellent. We've worked with lots of programs like this and they were by far the most communicative and also took great strides to ensure our whole family was educated in the basics of DBT. Our loved one made tremendous progress in their five months and really liked it there. We highly recommend and should our child need these types of services again, we will go back to New Roads.