About PlumbersStock
PlumbersStock is a reliable supplier of plumbing products, known for its excellent customer service and competitive pricing. The company's representatives are knowledgeable, friendly, and dedicated to resolving any issues that may arise. Orders are typically shipped promptly, and the return process is handled graciously. Customers have praised the company's responsiveness, particularly in handling unexpected situations. When a customer encountered a broken toilet tank, the customer service representative, Mia, promptly addressed the issue and ensured a replacement was delivered within a few days, despite the initial frustration. Mia's exceptional customer service has been highlighted by another satisfied customer, who appreciated her professionalism and the overall quality of the products. The company's website, while occasionally confusing regarding warehouse locations, has been generally easy to navigate, and customers have expressed their intention to use PlumbersStock again in the future.
MJ Geanga was very patient with our entire process. He helped me order the toilet I wanted as a guest. It is due to arrived soon. I am happy to have had him cover everything with me. Thank You MJ !
PlumbersStock is a Great Company to order from. I recently ordered some toilet flappers and accidentally fat fingered my zip code. I didn’t catch it until I saw the error on my order confirmation. I immediately emailed the company about the error. Sure enough, the next day I received a very kind email from Frances who corrected my error and provided me with updated shipping information on my order. It’s customer service representatives like Frances that keep customers coming back as repeat customers. Thank you, PlumbersStock!!
A+ company I will not order from anyone else. Hands down the best products, prices, shipping and customer experience. Shout out to Sheng who delivered the best customer service with excellent communication and follow through.