About American HomePatient
American HomePatient offers friendly and helpful service, making it a recommended choice for many customers. The staff is praised for being courteous and going the extra mile. One customer appreciated the detailed explanations and the willingness to answer questions, especially from Mikayla and Mark, who took time to ensure everything was understood. Mark provided thorough instruction on using a new machine and was noted for his knowledge and attentiveness. Another customer mentioned the friendly atmosphere and how Mark helped them feel confident about their CPAP therapy journey by patiently going over everything. The delivery driver is also commended for being nice and helpful. A respiratory therapist at AHP continues to be recognized for her consistent support and willingness to assist special needs clients. Overall, American HomePatient is celebrated for its excellent customer service and support.
Darrell Smotek was absolutely amazing!! He helped me so much to program my machine. But more than that he actually helped me find the perfect mask to fit me needs I had the best sleep I’ve had in years
I’m new to using a CPAP, and when my pulmonologist asked which supplier I wanted, I had no idea where to start. I’m so glad I chose American HomePatient! A big thank-you to Mark, who’s been in the industry for over 25 years. He made sure I got the mask that was the best fit for me, and he walked me through everything — from programming and using the CPAP to the maintenance it needs. Mark was patient, knowledgeable, and made the whole process easy. I couldn’t have asked for a better experience, and I’m now comfortable and successful using my CPAP at home!
I highly recommend America Homepatient in Woodway! I have been getting my supplies through them and I recently had to replace my old machine. I have 2 people I think went out of their way to help me. Mikayla and Mark!
Mikayla notified me of what I needed to do . But, she also took time out of her busy schedule to explain what she was having to verify and how she would take care of it. Then when I had an appointment for my new machine Mark was my instructor of how to use the new machine, how to clean it, several important information and he answered and listen to me! He was very knowledgeable. and definitely helped me! I think the service the 2 individuals gave me was...read full review