About Ferrellgas
Reviews for Ferrellgas
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ferrellgas is a delivery-only propane refueling depot serving Wills Point and nearby areas. The business is known for its reliable propane supply and nearly a century of experience. Customers have reported satisfactory delivery services, with personable drivers who take care to address any issues, such as repairing minor leaks during delivery. However, some customers have expressed difficulty in reaching customer service by phone, particularly when addressing billing concerns. While delivery schedules are generally consistent, customers have requested clearer communication regarding delivery days to ensure someone is home to grant access. Ferrellgas also offers a 24/7 emergency service team for urgent needs. Overall, the company is recognized for its commitment to customer service and reliability, making it a trustworthy option for propane delivery.
The delivery service went fine. But it is very difficult to speak to someone by phone at your company. I have tried to reach someone because I overpaid online and never received the difference back.
This was my first delivery since changing over from another dishonest company. The driver came a few days after I called and requested a delivery. He was very personable and found a very slight leak on the pressure gauge on my tank which he repaired by tightening it. I really would appreciate though, a definitive delivery day since I need to be home to unlock the gate.
My wife and I are of advanced age and have of late and had numerous illnesses over the holidays and through the spring. So when I went to our tank to check our propane supply, I found the dial down in the middle of the red. This was on a Tuesday, and our normal delivery day is Thursdays.When I requested a delivery, it was to be nine days later. I called and was able to get delivery two days later on Thursday. As I recall a significant rain was also expected just after that, which would have made delivery on our property likely difficult (white rock drive), soft clay otherwise).So we found the dispatcher and delivery people outstanding in helping us out of the threat...read full review