About Coastal Eye Associates
Coastal Eye Associates is a busy practice with a high volume of patients. While the staff is professional and caring, some patients report that the office staff is not always super pleasant, and long wait times can exceed an hour past scheduled appointments. There have been comments regarding accessibility for those with mobility issues, emphasizing the need for a handicap-accessible door. Despite these concerns, many patients appreciate the exceptional care provided by Dr. McMullen and his team, particularly Dr. Moffitt and Dr. Demochet, who are noted for their pleasant and patient demeanor, as well as their ability to explain medical information clearly. Dr. Gunderson is also praised for her patience and thorough communication with young patients. The surgery coordinator, Mrs. Norja, is commended for her kindness and attentiveness to patients' needs. Some reviews mention that the decor could use updating, but overall, patients have had positive experiences at the practice.
Making this change to this center CHANGED MY VISION LIFE. the care, concern and back to back appointments are amazing until im at a place of healing to extend the visits
Is that normal?
Am very grateful with Dr Theresa Lutz who did a very thorough exam on both of my eyes. And am happy with the efficiency work of Optician Nataly for my new pair of eyeglasses.
They are both assets to Coastal Eye Associates @ Medical Center Webster Tx
I have been a Coastal patient for over 20 years. The doctors are first class and the staff is friendly and clearly engaged. However, for some reason that is unknown to me, their ability to schedule appointments is worse than poor. Expect to wait at least an hour to see a technician. Your patients are frustrated and discuss this amongst themselves while they are all waiting with out any idea about the length of the delay they will have to endure. FYI.