About D K Cleaners
DK Cleaners, with over 20 years of experience, serves customers from Watauga, Fort Worth, Keller, North Richland Hills, and Haltom City. The business offers a variety of services, including wedding dress dry cleaning, alterations, laundry cleaning, leather dry cleaning, and cleaning of household items. Customers appreciate the commitment to excellence, as DK Cleaners pays special attention to each garment, ensuring high-quality service. Many reviewers have praised the quality of the work, noting that uniforms and comforters come back looking amazing. One customer highlighted the remarkable cleaning of a heavily soiled comforter, stating it looked brand new after treatment. Another customer was thrilled with the restoration of a cherished quilt, which exceeded their expectations. However, not all experiences have been positive. One customer reported a chaotic experience while preparing for a special event, expressing frustration over miscommunication regarding pricing and service timelines. Although the final product was satisfactory, the lack of accountability and perceived disrespect from staff left a negative impression. Overall, DK Cleaners is recognized for its effective cleaning services, with many customers returning for their needs. While some experiences may vary, the business is committed to providing the best service possible and has a loyal customer base.
I’ve been using DK Cleaners for 9 years. I have never been disappointed. The young man at the counter this evening had my order ready for me when I walked in the door. That’s customer service, young man! Thank you, sir!
I have used DK Cleaners before and they did amazing, but this weekend was chaotic and horrible.They treated me as though I, a customer, was stupid and I did not matter. As though my special day did not matter. It was a simple job, they had a week to do it, they lied to me, treated me like I was stupid, they did not care about me as a customer. I kind of wish the owner would have done it because he has serviced me before and he did amazing, but his staff eh, not so much. My ceremony is today (09/16), I gave them my dress on Saturday (09/09), I asked for a hem, minor stitching to be fixed in a few spots, and a steam cleaning, all of it to be done by today (09/16), but I...read full review
Dry cleaned a big comforter covered in dog stains- Pee, throw up, schmegma, dirt, drool, etc. my child actually pooped on it once as well. The comforter was so clean that I think they went to the store and bought me a new one. Chemical dry cleaning is a very intense process so the comforter lost a tad bit of its original texture but that’s to be expected no matter where you go. DK cleaners is awesome.