Kem at Boost was awesome. He helped me upgrade to the iPhone 16e and made the whole process smooth and stress-free. He took the time to explain everything and made sure I was set up properly before I left. The phone has been great so far, and I really appreciate his help. Highly recommend asking for Kem if you stop by.
June 2024
The gentleman I spoke with today was very helpful and although he did not have the phone I was looking for he made several calls around the area. Even after I left the store he called to follow up with me to let me know he located one which I thought was exceptional customer service. The location is clean as well.
June 2023
Kamish (not sure about spelling) solved our problem, finally! I spent hours over the course of a week with customer support trying to figure out why the phone SIM card would not sync to the network. Kamish was able to do an “upgrade” in the system ($27) with our existing phone and with a new SIM card. Took about 30 minutes. This all occurred due to using an eSIM card for international travel and swapping back to using the physical SIM. I would highly suggest if you travel abroad, just buy a burner phone with data and voice in that country. Also, the customer support team needs more training and they need to have reference numbers for the call. I’m surprised that... read full review
Kem at Boost was awesome. He helped me upgrade to the iPhone 16e and made the whole process smooth and stress-free. He took the time to explain everything and made sure I was set up properly before I left. The phone has been great so far, and I really appreciate his help. Highly recommend asking for Kem if you stop by.
The gentleman I spoke with today was very helpful and although he did not have the phone I was looking for he made several calls around the area. Even after I left the store he called to follow up with me to let me know he located one which I thought was exceptional customer service. The location is clean as well.
Kamish (not sure about spelling) solved our problem, finally! I spent hours over the course of a week with customer support trying to figure out why the phone SIM card would not sync to the network. Kamish was able to do an “upgrade” in the system ($27) with our existing phone and with a new SIM card. Took about 30 minutes. This all occurred due to using an eSIM card for international travel and swapping back to using the physical SIM. I would highly suggest if you travel abroad, just buy a burner phone with data and voice in that country. Also, the customer support team needs more training and they need to have reference numbers for the call. I’m surprised that... read full review