Medical Express, PSI

Jun 2023

My son had an ankle injury in Sept. of 2022 and was given an ankle brace and crutches during his doctor visit with Dr. Jennifer Harper. I was told I would be billed, but NEVER rcvd. a statement. On March 29, 2023 I received a Debt. Collection notice from McKenzie Paul & Assoc. stating they were collecting on behalf of Medical Express. I have YET to receive a statement from Medical Express and have called several times.

Jan 2021

Run... this place is horrible. After a Tyler podiatrist wrote a prescription for diabetic shoes for myself and my husband. We were "fitted" there. His athletic style shoe is a 1/2 size smaller than he wears. He cannot wear these shoes and never has. My experience was worse. I have diabetic amputations (toe). They insisted on putting CORK in place of a missing toe and I asked them please not to. Yet, they insisted. Medically necessary they said. The first pair of shoes they tried to force me to take, I refused. Too tight. Then they were like, oh wrong size! They sent them back, cork and all for a "wider" size to accommodate my swollen foot. Then two people proceeded to...read full review