About Ulta Beauty
Ulta Beauty is a popular US beauty retailer offering a wide range of products from various brands, including Tarte, Fenty, and CHANEL. They also feature exclusive products like Kylie Cosmetics and Olaplex. The store's salon provides services such as haircuts, hair coloring, and makeup applications. Customers have praised the staff for their helpfulness and knowledge, with one mentioning that a staff member went above and beyond by helping find a waterproof concealer and reviewing skincare routines to address watery eyes. Others have highlighted the exceptional service from professionals like Raya for brow and chin waxes and a stylist for a great haircut and recommendations. While some customers have expressed concerns about the store's refund and exchange policy, which requires personal information even with a receipt, the overall shopping experience remains positive. Customers appreciate the vast selection of beauty products and the skilled salon services, making it a popular destination for beauty needs.
Great experience at this location. All of the ladies throughout the store were kind. Meagan introduced me to two new brands and has definitely up’d my makeup game. Karyssa checked me out. Both ladies were kind, helpful, and informative. 🫶
zoe was incredible👏 went in to grab somethings for my girlfriend & had no clue where anything was she took me around & made sure I got exactly what she needed. I wanted to get her something extra as a little surprise so zoe suggested a fragrance she thought she'd like too 10/10
I came in yesterday to get makeup for my college graduation and a wedding. I came in searching for a few items and got frustrated that I couldn’t find any I liked. So I went and asked one of the workers if they could help me find a cool toned contour and the sheer excitement they expressed to help me was amazing! They recommended tinted live and it matched what I wanted. I ended up buying a few more products that they recommended and some that I knew I already liked.
Overall, this was an amazing experience and sadly I didn’t catch the workers name but absolutely phenomenal customer service from them and their recommendations are top tier! I love it when people...read full review