Editing my previous 1-star review: A store manager contacted me directly, apologized for the situation, and agreed to make things right by providing the fish I paid for. I appreciate them following up and taking the time to resolve the issue.
Original review: I was at this store several months ago and purchased a long-finned GloFish. Please note that long-finned fish cost more than short-finned ones. When the employee caught the fish and placed it in the bag, I pointed out that it looked like a short fin, not a long fin. The employee assured me it was just young and that if I waited a few months, its fins would grow out.
Amazing staff here!!!! We met Jay buying fish and he was friendly and patient with us. Great customer service! We also met Robert at the register. Just an amazing experience all the way around!!! Thank you to everyone for making this trip even better :) We WILL be back!!!!!
October 2025
My hubby surprised me with a 4 week old AmStaf puppy yesterday & Google has not been too helpful on his basic needs. I called and spoke to the nicest young lady named Dani & she was EXTREMELY HELPFUL & even told me about the Vital Care Premiere Program which I will be signing up for today! I’m extremely grateful that she was so kind, it’s SO HARD to find these days! Thanks again & will be seeing you all soon! -Mo & Ne’cho ??
Editing my previous 1-star review: A store manager contacted me directly, apologized for the situation, and agreed to make things right by providing the fish I paid for. I appreciate them following up and taking the time to resolve the issue.
Original review: I was at this store several months ago and purchased a long-finned GloFish. Please note that long-finned fish cost more than short-finned ones. When the employee caught the fish and placed it in the bag, I pointed out that it looked like a short fin, not a long fin. The employee assured me it was just young and that if I waited a few months, its fins would grow out.
I didn’t... read full review
Amazing staff here!!!! We met Jay buying fish and he was friendly and patient with us. Great customer service! We also met Robert at the register. Just an amazing experience all the way around!!! Thank you to everyone for making this trip even better :) We WILL be back!!!!!
My hubby surprised me with a 4 week old AmStaf puppy yesterday & Google has not been too helpful on his basic needs. I called and spoke to the nicest young lady named Dani & she was EXTREMELY HELPFUL & even told me about the Vital Care Premiere Program which I will be signing up for today! I’m extremely grateful that she was so kind, it’s SO HARD to find these days!
Thanks again & will be seeing you all soon!
-Mo & Ne’cho ??