About Lochridge-Priest, Inc.
Lochridge-Priest Home Services is a trusted provider of residential HVAC, plumbing, and electrical services in Central Texas. They offer various services, including insulation, duct cleaning, and system repairs or upgrades. Customers appreciate the professional and helpful staff, from the receptionists to the technicians who handle repairs. One customer mentioned that their air conditioner was checked thoroughly, diagnosed accurately, and repaired efficiently, with clear communication about the problem and solution. Others highlighted that technicians like Caleb Mock are friendly and take the time to explain issues and options, ensuring customers feel confident and informed. He even provides pictures and a thorough recap of inspections, helping customers with maintenance. The company's team is known for quickly responding to emergencies, such as fixing a broken A/C in less than 30 minutes and repairing a busted water line within an hour and a half. Customers also praised the lead installer Kenneth and his helper Trey for their outstanding service during the installation of the American Standard Ultimate System. Overall, Lochridge-Priest Home Services has a strong reputation for providing reliable and high-quality home services, giving customers peace of mind that their home systems are functioning at their best.
We just had our plumbing inspection done, one of the services included in the yearly membership. The technician who came out, Caleb Mock, was excellent! He was friendly, thorough and took the time to answer all my questions while also showing me everything he was checking.
He went out of his way to help explain certain items in the house, how they worked and what to look out for in terms of maintenance. As part of the inspection, he also provided pictures and a thorough recap of everything he went over so I had in writing to refer to later.
I had Caleb Mock from Lochridge-Priest Home Services come out to the house to replace a garbage disposal. It’s so nice to find professional people to do quality work. Called to let me know he was on the way, arrived on time, looked professional, assessed the problem, installed the disposal, rerouted the dishwasher hose to make for a cleaner area. Reasonable price and quality work from a professional. Who could ask for more.
I was extremely pleased with the installation of my American Standard Ultimate System. The lead installer Kenneth and his helper Trey were outstanding. They were knowledgeable, professional and friendly. Lochridge Priest's staff always give 100%. They excel in customer services. I also call Lochridge Priest for electrical and plumbing services too!