About PetSuites Spring Klein
Reviews for PetSuites Spring Klein
Write a reviewHours
Monday: 6:30AM - 7PM
Tuesday: 6:30AM - 7PM
Wednesday: 6:30AM - 7PM
Thursday: 6:30AM - 7PM
Friday: 6:30AM - 7PM
Saturday: 7AM - 5PM
Sunday: 12 - 5PM
PetSuites Spring Klein is a top-rated pet resort that offers exceptional services for dogs and cats. The friendly and dedicated staff provides personalized care to meet the unique needs of each furry guest. Pets can enjoy engaging enrichment activities, training sessions, and fun play structures in the large indoor and outdoor areas. The facility features in-ground pools, and the staff ensures pets feel cared for by attending to their feeding, treat, and medication schedules. Pet parents can stay connected with their furry friends during their stay through frequent paw-gress reports and photos. The staff's attentiveness, along with new cameras for pet parents to check in, makes PetSuites Spring Klein a reliable and enjoyable second home for beloved pets. Guests have noted the flexibility in scheduling, such as allowing early check-ins and after-hours pickups. The caring staff ensures pets leave happy and clean, making their stay enjoyable. In addition, the team offers evaluations for group play, helping pets make new friends during their stay. The level of kindness and amazing customer service, especially during emergencies, has left a lasting impression on pet parents, ensuring they will return again and again.
We gave Pet Suites another shot and I am so happy we did. They went above and beyond to earn my business back. I need more flexibility in scheduling pick ups/drop offs. They immediately made an exception by allowing us to check in early so that we could depart town and pickup after hours upon arrival back into town. My dog left happy & smelling so nice & clean! Highly recommend!
Friendly, caring and our pets seem to enjoy their stay. It took a little time to adjust since this was their first time away from us. They made new friends and each had an evaluation for group play, we were glad they offered it. Thanks! PetSuites.
We dropped our dog Benson off at PetSuites for a stay, and during that time, he had a medical emergency. The team immediately reached out by phone and text to keep us updated and even took him to our vet to make sure he was okay—all while we were out of state.
The level of kindness, compassion, and overall amazing customer service truly stunned both my wife and me. We are so grateful for how they cared for Benson and will gladly continue to bring him here again and again.
Thank you so much!