I am amending my review. Kevin, the regional manager, demonstrated a high level of professionalism in the way he handled this. Through out this entire situation he communicated clearly, listened attentively, and ensured that I felt valued. He was fair and and listened with empathy and respect, which regained my trust through this experience. Overall, he was professional, approachable, and effectively solved the issue 100% to my satisfaction..
July 2025
I have been telling anyone that will listen about Lumber Liquidators. This this a great company with great employees. Its been my opinion customer service has been dead for sometime now but not here. Mohammed and Eli when way above abd beyond to help me. They even help me load it. I couldn't believe it. Mos places that are way cheaper than everyone else has bad service it's just how it is but no these guy. They are tucked away so it's easy to miss but worth the effort. I was told they are moving to a bigger and better location. I wish them nothing but the best. If corporate is watching these guys are amazing and yiu definitely need more of them. Thanks... read full review
June 2025
Mohammed helped me order the flooring I need to finish a closet project. I used this same 3/4” hardwood in a different part of the house and everything has held up beautifully over the last three years. I found the service great, and although they didn’t have any unfinished White Oak in stock (they had a lot of Red Oak), it’s supposed to be delivered shortly and I look forward to getting it installed. Bottom line, I’d shop here again!
I am amending my review. Kevin, the regional manager, demonstrated a high level of professionalism in the way he handled this. Through out this entire situation he communicated clearly, listened attentively, and ensured that I felt valued. He was fair and and listened with empathy and respect, which regained my trust through this experience. Overall, he was professional, approachable, and effectively solved the issue 100% to my satisfaction..
I have been telling anyone that will listen about Lumber Liquidators. This this a great company with great employees. Its been my opinion customer service has been dead for sometime now but not here. Mohammed and Eli when way above abd beyond to help me. They even help me load it. I couldn't believe it. Mos places that are way cheaper than everyone else has bad service it's just how it is but no these guy. They are tucked away so it's easy to miss but worth the effort. I was told they are moving to a bigger and better location. I wish them nothing but the best. If corporate is watching these guys are amazing and yiu definitely need more of them. Thanks... read full review
Mohammed helped me order the flooring I need to finish a closet project. I used this same 3/4” hardwood in a different part of the house and everything has held up beautifully over the last three years. I found the service great, and although they didn’t have any unfinished White Oak in stock (they had a lot of Red Oak), it’s supposed to be delivered shortly and I look forward to getting it installed. Bottom line, I’d shop here again!