About Jiffy Lube
Jiffy Lube in Spring, TX, is well-known for its oil changes and preventive automotive maintenance services. Customers can access a variety of services, including oil changes, brake services, battery replacements, fleet services, and tire services, all without needing an appointment. The staff is often described as helpful and knowledgeable, providing options and recommendations for vehicle care. Many customers appreciate the technicians' timely and efficient work, especially during necessary repairs. Recently, one customer shared a positive experience during a vehicle inspection, praising a staff member for being very helpful and quick. However, there are some concerns about transparency. Another customer reported dissatisfaction with upselling tactics involving the removal of their engine and cabin filters without prior consent. Despite these mixed experiences, Jiffy Lube continues to aim for a positive customer experience, though opinions may vary.
I’ve completed my state-required vehicle inspections at Jiffy Lube several times, and I’ve always had a great experience. The service is fast, efficient, and the staff is friendly and professional. They explain everything clearly and truly respect the customer’s time. I will definitely continue coming back and highly recommend them for their excellent customer service and quick service.
Went in for vehicle inspection, vehicle pass with no problem. Mike was very helpful, completed checklist and showed me that my truck needed brake fluid replacement. I was in and out less than 10 minutes. Will return to have tune-up and brake fluid replacement as well. I'll recommend this Jiffy lube location to my friends and to ask for Mike. Thanks Mike for your help today.
I just needed a state inspection, which I got. What I did NOT like was the removal of my engine and cabin filter to try and get me to buy new ones (I hate this kind of upselling). Did I ask you to remove my filters? No! Did the employee put them back right? I guess I’ll find out! If this is going to keep happening I will take my business elsewhere.