About Floor & Decor

Floor & Decor is a hard surface flooring store known for its incredible selection and everyday low prices. Customers enjoy a variety of quality, in-stock flooring options, including beautiful tile, gorgeous wood, and elegant stone. The store offers free design services and has a dedicated PRO services team for professionals. Reviews highlight a great shopping experience, with staff members like Mikhail and Marquis praised for their kindness and engagement. Customers appreciate their efficient service and attention to detail, particularly from Ms. Jo, who is noted for her helpfulness and exceptional customer service. One customer mentioned how Ms. Jo saved them by providing vital information about installing hardwood. Overall, Floor & Decor provides a welcoming environment for all flooring needs, where customers feel valued and supported.

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Reviews for Floor & Decor

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Feb 2026
Great customer service! Marquis was a huge help and definitely gave me the best options for my flooring project. When I came back 2 more times he helped me then too! Great guy will definitely come back
Jan 2026
Patricia was absolutely amazing! I came in needing to get 3 whole bathroom tiles and floor tile all picked out. I only had an hour to get it done before I needed to leave for my next meeting and she killed it. I showed her the inspo pics and my caveats and she flew through it all with me and my grout colors and was extremely patient with my indecisive self. Couldn’t recommend her more! Thanks Patricia!
Jan 2026
Great experience at Floor & Decor! Blake helped load our order was friendly, efficient, and handled everything with care. Antoniee assisted with looking up our order which made pickup quick and stress-free. Really appreciated the excellent customer service!