Dr. Rescue saved the day! After dealing with the mess left by EMS Home Services, we were skeptical about finding a competent company to repair the issues with our air handler. Dr. Rescue exceeded all expectations.
The technician arrived on time, which was a relief, and it was immediately clear that he was highly skilled and experienced. He diagnosed the problem within seconds—a stark contrast to the endless back-and-forth we’d dealt with before. The system was reconnected, reprogrammed, and tested thoroughly, all within minutes.
What really stood out was the technician’s professionalism and thoroughness. Not only did he ensure... read full review
September 2024
The technician claims that we needed Freon in our ac unit which is a closed system but said there was no leak in our unit. Charged us almost $500.00. I think they just wanted our money because we use Landmark Home Warranty and the service call would only pay $75.00. With all the heat we’ve been having, I believe it was just the capacitor which we’ve had to have replaced before.
***I am editing my previous review. The technician who serviced our ac unit contacted me today. We spoke about my concerns, and he was quite gracious in his explanations. He clarified that there was actually a leak and that he did put a stop leak ingredient as well as freon... read full review
September 2024
I am very satisfied with the service Dr Rescue provides, especially Kelly S! He goes above and beyond to ensure the customer is taken care of. I would recommend Kelly to anyone looking for AC/Heating service.
Dr. Rescue saved the day! After dealing with the mess left by EMS Home Services, we were skeptical about finding a competent company to repair the issues with our air handler. Dr. Rescue exceeded all expectations.
The technician arrived on time, which was a relief, and it was immediately clear that he was highly skilled and experienced. He diagnosed the problem within seconds—a stark contrast to the endless back-and-forth we’d dealt with before. The system was reconnected, reprogrammed, and tested thoroughly, all within minutes.
What really stood out was the technician’s professionalism and thoroughness. Not only did he ensure... read full review
The technician claims that we needed Freon in our ac unit which is a closed system but said there was no leak in our unit. Charged us almost $500.00. I think they just wanted our money because we use Landmark Home Warranty and the service call would only pay $75.00. With all the heat we’ve been having, I believe it was just the capacitor which we’ve had to have replaced before.
***I am editing my previous review. The technician who serviced our ac unit contacted me today. We spoke about my concerns, and he was quite gracious in his explanations. He clarified that there was actually a leak and that he did put a stop leak ingredient as well as freon... read full review
I am very satisfied with the service Dr Rescue provides, especially Kelly S! He goes above and beyond to ensure the customer is taken care of. I would recommend Kelly to anyone looking for AC/Heating service.