About Pro Response
Reviews for Pro Response
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Pro Response Restoration is a family owned restoration company providing emergency services for water and fire damage, as well as asbestos and lead removal. They are licensed and certified by the state of Texas. The company is known for being very quick, reliable, and professional, with a goal to respond to the entire DFW Metroplex in under 60 minutes. They work with many contractors, property managers, insurance agents, adjusters, and realtors. Customers report an outstanding experience from start to finish. Teams are described as professional, courteous, and on time, taking great care during stressful situations like packing a home's contents after damage. The staff keeps clients completely informed, answering every question so they know what to expect. The service is marked by transparency, honesty, and cheerful responsiveness even after the sale is complete. Many highly recommend them and state they would not hesitate to call again.
You don't need to look anywhere else for your abatement & water mitigation services. Our experience with Pro Response was outstanding from start to finish.Tommy Wilkins, the abatement mitigation manager, was out to our home within 24 hours and work began within 5 days. Before and during the entire process he kept us completely informed and answered every question we had. We knew what to expect, when to expect it and how everything would be done.The crew that performed the work was on time & professional and the crew leader kept us in the loop the entire time they were in our home.Pro Response was a very quick, reliable and professional experience. If we ever need this...read full review
We contracted Pro Response to pack, store and unpack the entire contents of our 5 bedroom home after damage from the freeze. Logan and his team were very professional and courteous during a stressful time for our family. They took great care in wrapping, packing/unpacking and returning our contents. However, the most important reason for my review is their continued, cheerful responsiveness after the sale. Great job guys!
Tommy and his crew were fantastic and so easy to work with. Cody was super responsive to all my questions. They turned what we thought would be a nightmare into minor inconvenience. All the thumbs up.Services: Remodeling