About Claffey Pools

Claffey Pools is a luxury swimming pool and spa builder located in North Texas, offering services such as pool construction, remodeling, and outdoor living services, as well as pool servicing and maintenance in Southlake Texas. They are known for their excellent customer service, as they make sure to address and rectify any issues that arise during the construction process, going above and beyond to ensure customer satisfaction. Their team, including Rob, Jason, Erin, Jesse, and Jasen, are commended for their clear communication and attentiveness throughout the entire pool building process. They are also praised for their knowledgeable phone and technical support, as well as their punctual and professional technicians who thoroughly explain their work and make sure customers are comfortable with the systems in place. Claffey Pools' building process involves numerous moving parts and potential for mistakes, but they stand out by taking responsibility for any issues and resolving them without question or additional charge. Their reputation for quality and care is well-deserved, as they strive to make the pool-building experience a positive one for their customers.

Photos

Add a Photo

View All Photos

Reviews for Claffey Pools

Write a review

Oct 2023
Working with Claffey was awesome! From design to completion, we had no problems. Rob was excellent at communicating steps and next steps in the build process. He was always updating us. Jason was also a great communicator. He kept us informed as to what he was doing that day, he taught us everything we need to know in pool school and made sure we were comfortable with all the equipment, parts of the pool, etc. Both were great to work with!!Services: General construction
Oct 2023
We are thankful that we chose Claffey without looking elsewhere.It is impossible to achieve a perfect pool build process. However, it is possible to achieve perfect customer service. This is where Claffey excelled.Almost every pool builder subcontracts at least one component in the construction process (design, permitting, excavation, grading, plumbing, electrical, gas, shell, tile, masonry, flatwork, cabana/structure, punch list repairs, site clean up). Claffey uses excellent trades but even the trades make mistakes, miscommunication occurs between superintendent and trades, and even Claffey makes mistakes. There are numerous moving parts, logistics, and other pool projects...read full review
Oct 2023
Shoutout to Claffey Pools service and technical support. Called having issues with a pump programming problem. Phone support has excellent working knowledge of the system and its operation. Relayed all information to the technicians. Technician arrived on time with everything needed. No trips back and forth to get parts. Very professional and explained everything he needed to do as he was working. When completed went through the complete system ops check with no problem. Also made sure I was comfortable with the system app and how everything worked. Awesome job.