About Sherlock Homes AC Heating & Air
Sherlock Homes AC/Heating and Air LLC is a trusted local HVAC company known for its reliable and affordable services. Based on customer reviews, the business is recognized for its quick response, accurate diagnosis, and reasonable repair costs. Customers appreciate how the technician investigates problems thoroughly and repairs systems efficiently, often saving clients money. The owner, Bryan, is very smart and does immediate work. He is very kind and reasonable, and does great work. One customer recounts waking up on the coldest day of the year to find their furnace not working. They remembered seeing a Sherlock Homes truck nearby and, after reading reviews, decided to call. Despite calling late, the owner arrived within the hour, diagnosed the issue in 20 minutes, and completed repairs within two hours. The customer was pleased that the repair was much cheaper than hiring a plumber, and their furnace now works great. They also noted that Sherlock Homes' friendly and personable approach makes the service enjoyable. Another customer had their AC fixed after unnecessary work didn’t resolve the issue. Sherlock Homes came out in the evening, stayed late, and returned the next day to significantly improve the AC’s performance. They discovered the AC wasn't fully installed. The service was affordable and delivered excellent value. Overall, Sherlock Homes AC/Heating and Air LLC is seen as a dependable and trustworthy HVAC company. Its quick response, accurate diagnostics, and friendly, affordable service have earned the trust of the local community, making it a go-to choice for heating and air conditioning needs.
Quick review version: 1. Quick response. 2. Accurate diagnosis and repair 3. Reasonable cost. Longer review version: I woke up the other day, the COLDEST day of the year so far, to find that the furnace was not working. Of course it breaks down on the coldest day! Anyway, I was trying to remember the name of the company that had installed it 12 years ago, and drew a blank. Then I remembered that I had seen a Sherlock Homes truck in the neighborhood, and that his company is based in the area. So I went to the review page for Sherlock Homes Heating/AC and I was impressed, 5 stars overall. I read through and every one was very happy with their work - well, almost everyone. There were a couple of people who thought he was the worst person in the world, according to their reviews. It gave me pause, so I continued with his history, and it was 5 stars across the board. I put a lot of stock in online reviews, to me it’s pretty much the only way to see if a service company is legitimate or not. Their history, except for 2 or 3 reviews during one period, were outstanding, so I decided to take a chance and called them. Mr Denardis, the owner, answered and when I outlined my problem, told me he’d be out within the hour. That cheered me up, as my house was getting increasingly colder. He made it out within the hour and proceeded to work, and within 20 minutes had a diagnosis and a repair proposal that I found reasonable, and I asked him to go ahead with the repairs. Within 2 hours he had my system fixed and also completely inspected and the bottom line for repair and overall system inspection was less than it costs me to get a plumber to knock on my front door, much less fix anything. The furnace is now working great, and I’m very happy with Mr. Denardis’ work. I will not hesitate to use his company in the future. On a side note, Mr. Denardis is friendly and personable, and I guess some people were put off by that, to account for their critical review comments. If you want a reasonably priced furnace/AC repair by someone who takes his work seriously, but with a lighter touch in his customer dealings, I can recommend Sherlock Homes Heating/AC without hesitation!