PDI Service Group

PDI Service Group, specializing in electrical and plumbing services, is dedicated to keeping families and properties safe in San Antonio. They offer expertise in various areas such as water heater and generator installation, home automation, and sewer camera inspections. Upfront pricing and honest professional diagnoses are hallmarks of their approach. A family discovered PDI Service Group at a home show and was impressed by their follow-up and appointment scheduling. The technician successfully resolved the family's fire alarm malfunction, replaced a needed battery in their security system, and provided clear instructions on how to maintain it. Eric, one of their technicians, received high praise for his professionalism, friendliness, and knowledge during an install project. Even after leaving, he willingly returned to address an issue that arose, demonstrating exceptional customer service. The company has been noted for its efficient call answering, plan creation based on client timelines, and punctual arrival of technicians. A reviewer specifically mentioned the great teamwork of Eric and Dash, who provided a solution and completed a job with excellent results. Overall, PDI Service Group is highly recommended for their professionalism, knowledge, and customer-focused approach.