About Neptune Society
National Cremation Service in San Antonio provides affordable cremation services with a focus on customer care. With over 45 years of experience serving the community, the company offers a wide range of services covering every aspect of the cremation process. Their staff is known for being considerate, friendly, and professional. Customers value the straightforward and informative presentations, which help them make informed decisions without feeling pressured. The team is praised for their helpfulness, kindness, and attention to detail, especially during difficult times. The staff members, including the Regional Service Manager and Director, work diligently to resolve concerns and provide thoughtful assistance. The company offers convenient ways to contact them and helps individuals plan for the future, ensuring support and compassion throughout the process.
My wife and I acquired a Neptune Society plan less than 5 months before her unexpected passing. The acquisition of the plan, as well as the services provided at the time of her passing and afterward were handled with love, caring, grace and sensitivity. I couldn't be more pleased, and I strongly recommend considering Neptune Society when making decisions about end-of-life needs.
This facility is the best and what they do everyone was kind understanding patient caring. I am very happy with the outcome they treated my husband with respect and dignity communications were very constant they were so informative about everything and very clear that's so important to the families we're going through this tough time. They went above and beyond I would highly highly recommend them.
Lisa Marie Gibson in the San Antonio office was just great. She was warm and kind, thoughtful, understanding and extremely helpful. She walked my mother in law through the different packages in great detail. She did not try to upsell or apply any pressure. My MiL doesn’t give out compliments very often, but when we left the office she commented on how pleased she was with the whole experience. Thank you Lisa Marie!