Reviews for Martha's Barber and Beauty Salon
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Monday: ClosedTuesday: 11AM - 6PM
Wednesday: 11AM - 6PM
Thursday: 11AM - 6PM
Friday: 11AM - 6PM
Saturday: 10AM - 6PM
Sunday: Closed
Monday: ClosedTuesday: 11AM - 6PM
Wednesday: 11AM - 6PM
Thursday: 11AM - 6PM
Friday: 11AM - 6PM
Saturday: 10AM - 6PM
Sunday: Closed
I purchased a deal for lashes and a wax online to use with Blanca. I was running late so I called her, no answer. So I text her and she proceeded to tell me I would need to make another appointment and pay there. So I asked what I would be paying for since she had already been paid through Groupon. Her response was "you missed your appointment dear." If it was in the fine print then ok but it wasn't . I guarantee she would not do that to any other client since sHe is paid after their services are finished, but why not keep mine since she already had it. Not cool !
I try to get some brown high lights, when I called Marta said she will give me a lady that will do a great job. She literally burn my hair, it turn out orange and I spend about 3 hours there. Then she charge me $125. Really bad experience. I had to go to other sale so they can fix the color but because the burn they had to cut my long hair. I won't recommend this place at all.
**FIRST IMMPRESSIONS ARE VERY IMPORTANT! ** I'm not from San Antonio and wanted to get my hair done today. I went through Groupon and found a great deal! ALICIA at Martha's Hair Studio - For $28.00 you get- Haircut, Shampoo, Deep Conditioner and Style! I called up ALICIA and asked her about availability for today to honor the Groupon deal that I found... Immediately, She had a rude attitude and said, "If you want to use a Groupon discount, I will give you my Groupon discount at $35.99! I asked her why she wouldn't honor the rate on the Coupon? And she said, because I won't! - wow! I was shocked at the fact that this lady was so unprofessional and would be argumentative with me over GROUPON. Here's my suggestion: First off, Be nice and respectful to all of your customers! And Second, if you don't like the rates that Groupon has for you...then I suggest you discontinue using the Groupon Services.. I've never heard of a business denying a Groupon discount and saying they have their own "Groupon deal" thats just bad business!