About Hillside Primary Care
Hillside Primary Care is a primary care doctors office that treats patients aged 12 and above. They pride themselves on providing patient-centered, compassionate, and evidence-based care. Located at the intersection of 281 and Evans Road in Stone Oak, Hillside Primary Care accepts all major insurances, including Oscar, Ambetter, Medicare, BCBS, Humana, Tricare, and Aetna. Patients have praised the dedicated providers, including Charles Hernandez-FNP and Dr. Safaa Soueid, for their thorough examinations and personalized care. Hernandez is noted for providing quality care and clear communication, ensuring patients feel their health is in good hands. The staff, including the front desk receptionist, is described as kind and efficient, making the overall experience highly patient-centered. However, there have been concerns regarding the availability of the main doctor, Dr. Kumar, as some patients have reported needing to see nurse practitioners after their initial visit. Despite this, many still express gratitude for the attentive service, making it one of the best experiences at a doctor's office.
Dr Naylor is an amazing doctor and is very thorough. He takes time with each concern you have and doesn’t rush you out the door like many others do. He is all about the patient, plus his staff is amazing too! I recommend anyone who is searching for a great doctor to definitely look him up!