About Gibson Plumbing Co
Gibson Plumbing Co. provides prompt, professional, and efficient service. Their plumbers respond quickly to emergency issues and offer clear explanations before starting work. They are organized, communicative, and skilled in their trade, delivering high-quality installations and repairs. Recent reviews highlight the professionalism and courtesy of the technicians, who consistently exceed customer expectations. Customers have praised their friendly approach and thoroughness, even when issues, such as locating a potential water leak, turned out to be non-existent. Daniel L. is noted for being very professional and knowledgeable during inspections, explaining all options and recommendations thoroughly. Mike, the warranty supervisor, has also received appreciation for his kindness and professionalism, especially when he helped a customer stop a leak via FaceTime, despite the warranty being expired. However, some customers have faced challenges with water pressure issues. After multiple visits without resolution, a master plumber named Nick stepped in. He was recognized for his expertise, taking the time to check every faucet and shower to ensure everything worked properly. The dedication and teamwork displayed by the plumbers ensure that Gibson Plumbing Co. remains a top choice for future plumbing maintenance and repairs.
Daniel L. came out to our home and was very professional and knowledgeable. He went above and beyond for the initial inspection and explained everything along with all options/recommendations.
My water heater was leaking and my husband was out of town. Mike, the warranty supervisor was on call and although my warranty was expired, he went out of his way to help me stop the leak via FaceTime until a technician could come out to repair the leak. He did not have to, but he did, and this retired army veteran is extremely grateful for his kindness, professionalism, and expertise. Thank you so much.
This would have been a 0 but 3rd time is a charm. My water pressure in my entire house was very low. First day supposedly they adjusted it outside without coming in or contacting me to make sure the pressure was good and it was exactly the same. Second day a different guy comes again he says he doesn’t have to come in he was going to dig outside and adjust pressure from outside I asked him are you coming in to check once you do that he said no. I asked him to let me know before he left he didn’t he just took off and again still low pressure. Third time I call and my hats off to Antonia who I spoke with all three times in the warranty department she was very nice...read full review