About FBS Appliance
FBS Appliance, established in 1988, is the largest contract distributor in Texas. With showrooms across the state, they supply over 40 brands of appliances and cabinets. The business is built on "Repeat Business" and aims to make customers highly satisfied, earning the right to bid on future jobs. Customers praise the company's knowledgeable, polite, and hospitable staff, including Yvette, Brenda Hernandez, Peggy, and Nancy, who go above and beyond to provide amazing service and address all questions. The team is described as fantastic, with great prices and even greater service, excellent follow-ups, and communication, making it a pleasure to work with them.
Brenda was extremely polite and attentive about my questions. She stayed focused about my questions and I knew that we were dealing with the right people and organization! Its refreshing to have true customer service today!
I had an issue with the service company who came out to repair my washing machine and I called Susan Hemphill at Factory Service Store where I purchased it and Susan was fantastic in providing the information I needed for the service company. Susan has always been a great help whenever I've needed anything from FBS. I know she is a very valued employee!
Had an issue with an appliance and worked with Susan H. to get it taken care of. She immediately jumped on the ball to get it taken care of. Very professional and courteous. First class all the way!