About Beauty Secrets Salon & Spa
Beauty Secrets Salon & Spa is a convenient and trusted place for beauty treatments, especially eyebrow threading and waxing. Customers often have great experiences with the staff, particularly mentioning Nysa and Lilly as their favorites. The salon provides consistent threading services that clients appreciate, and many find the staff friendly and professional. However, there are concerns about hygiene practices, specifically regarding waxing. One customer noticed that the same wax stick was used repeatedly and left in the wax bowl, which raised hygiene worries. She reported this to the manager, who was receptive and promised to address the issue with the employee. Overall, the salon aims to deliver quality service in a comfortable setting, and with improvements in hygiene practices, it can continue to be a preferred choice for beauty needs.
I went to that location so I can do my eyebrows however the lady was insisting to do my sideburns I had explained to her many times that I had a bad experience with it before I was getting married that was 3 yrs ago I had broken out into rash and a lot of itching she tells me let's just try it and I will guarantee you you will be fine so I gave in and I absolutely regret it I broke out again with rash alot of itching I don't know if I should call or email them about the situation and try to resolve it
I've always had a great threading experience here. Today, however, I was pressed for time so I opted to thread my eyebrows and wax the rest of my face. Eyebrow threading went well as always. I noticed when u sat down that there was already a popsicle stick in the wax bowl. I didn't think much of it because maybe they just want to have it ready. However, halfway through my wax i turned towards the wax bowl and noticed the lady was dipping the same stick i to the wax over and over again! And when I left, she put the same stick back in and left it there (presumably for the next person)! ? I called the manager, Sara, and she graciously accepted my feedback and said she would...read full review
I've always had a great threading experience here. Today, however, I was pressed for time so I opted to thread my eyebrows and wax the rest of my face. Eyebrow threading went well as always. I noticed when u sat down that there was already a popsicle stick in the wax bowl. I didn't think much of it because maybe they just want to have it ready. However, halfway through my wax i turned towards the wax bowl and noticed the lady was dipping the same stick i to the wax over and over again! And when I left, she put the same stick back in and left it there (presumably for the next person)! 🤢 I called the manager, Sara, and she graciously accepted my feedback and said she...read full review