Ulta Beauty

Ulta Beauty is a popular US beauty retailer known for offering a wide range of products from various brands, including Fenty, Tarte, and CHANEL. They also feature exclusive products like Kylie Cosmetics and Olaplex. The store has a Conscious Beauty section that provides a selection of vegan, clean ingredient, cruelty-free, and sustainable products. Customers have enjoyed their experiences at Ulta Beauty, often highlighting the excellent service from staff members like Kyra, who is praised for her knowledge, kindness, and patience in helping with shade matching foundation. Many appreciate the helpful staff, such as Tay, Parker, and Jewel Garcia, who provided outstanding assistance during their visits. However, some customers have reported issues with customer service. One individual felt ignored when trying to get help and noticed some staff members walking away instead of assisting. Despite these concerns, the overall impression of Ulta Beauty remains positive, with many customers noting the cleanliness, professionalism, and convenience of the store. There is still an opportunity for improvement in customer service to ensure all customers feel equally valued.