Reviews for Kool Koncepts

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  • May 2025

    We have been a client of Kool Koncepts since 2019 and they do not disappoint. We had a unit go down over the holiday weekend and reached out for service. Kool Koncepts was out first thing in the morning, diagnosed and repaired the issue before lunch. Todd and Team have been a fast and reliable service provider for us throughout the last 6 years, for our home and our family members townhouse. They have never tried to upsell us anything or replace something that didn’t need it. Todd has always tried to help us keep the cost down offering advice and suggestions to best help our situation, which certainly works for our family of 5. Kool Koncepts really takes good care of... read full review

  • August 2025

    Great experience and great service after several hot days with our ac unit needing to be replaced. Kool Koncepts came and got the job done at a great price literally less then half of what other companies quoted and a quality Carrier unit! Highly recommend

  • July 2025

    Excellent experience with Kool Koncepts! Their expertise to diagnose and fix an ailing AC is unmatched. They show up when they say they will and give the customer options that work. Reasonably priced and they don’t try to upsell a new system without trying to repair first. If you do need a new system, they can guide your decision for what works best for you. Honest, dependable, and trustworthy! Todd is great-a real AC whisperer!

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    Kool Koncepts

    1100 E Plano Pkwy, Plano

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