About Aptive Environmental
Aptive Environmental is a reliable partner in effective pest control, offering tailored solutions for residential pest control services. The experienced team is dedicated to providing innovative and reliable solutions, addressing various pest challenges. Reviewers consistently praise the company's technicians, who are knowledgeable, friendly, and professional, delivering excellent service. Technicians are clear, precise, and attentive, ensuring the job is done well. With a strong focus on customer satisfaction, Aptive Environmental strives to deliver top-notch pest control solutions, ensuring a happy and enjoyable home. Customers have noted that the service techs are polite and efficient. While there have been concerns regarding communication about pricing, many appreciate the professionalism of the technicians. Good communication is a hallmark of the company, with customers valuing the text messages and responsiveness. However, there have been instances of service mishaps, such as a technician mistakenly treating a neighbor's house instead of the scheduled one. Fortunately, the team quickly addressed the issue, and the technician went above and beyond to rectify the situation. Contact Aptive Environmental in Plano, TX to get a quote and select a pest plan that fits your needs.
Always excellent and technicians have been super
This is copy of invoice for $51.50plus tax that I purchased to repay my neighbor for 2nights spraying for Yellowjacket's nest in my yard. I have been paying Aptive for pest control for years and more specifically for at least 3 months after lawn man and swimming pool attendant both had stings - from yellowjackets.
I really think you owe me and my neighbor some compensation for extra expense. Dorothy Gosnell
As always the tech was polite and professional. I was lied to by the sales person about price. But like I said service techs are efficient and professional, respectful and polite! That in itself is very important to me, thank you for that.
This was supposed to be our 3rd treatment. I was shocked that when the associate showed up he parked out front, sat in his truck, got out briefly but never even approached the house. We have a ring doorbell and 2 cameras and none went off. I was in my front garage and never saw him come up to house and have a worker do g work out back and he didn’t see him either. All cameras are working as they picked up both of us. He didn’t treat house at all and then sent a text asking for a 10 rating on service. We will be asking to cancel service since this is not acceptable and a breach of contract.
Update, evidently the tech went to neighbors house next door and treated...read full review