About Northeast Texas Disposal
Northeast Texas Disposal has been providing full-service septic and grease trap cleaning since 1993. As a locally owned and operated business, they serve both residential and commercial clients, including restaurants, schools, hospitals, nursing homes, and churches. Customers praise their amazing staff and quick response times, highlighting their knowledge, professionalism, and helpfulness. The company is noted for being patient and kind, especially appreciated by those new to rural living. However, some customers mention concerns about communication regarding additional charges, such as fuel surcharges and rate increases, which were not always clearly explained beforehand. Additionally, there are comments about the service process, with some customers preferring the traditional method of lifting septic tank lids rather than creating holes, to avoid extra costs. Overall, Northeast Texas Disposal is recognized for its reliable service, friendly staff, and commitment to customer care, making it a trusted choice for septic tank maintenance and grease trap cleaning in the area.
My family and I recently moved into the sticks, we are city people so it's all very different but exciting and fun, oh and beautiful!! The sky is just so beautiful to look at, and the stars!! Any way it requires me to have a min word count, but to this company, they are patient , kind, professional, and helpful. God Bless, and take care.
This is my third time using this company to pump my septic tank at my residence. I thought I was in the service area as per their website it shows my city , but this time I was charged a $30 fuel surcharge to come to my house. I am 25 miles from their location. The rates went up as well too. I wish this would of been communicated to me before the service call. Also the last two times the man ( he didn't tell me his name) keeps asking to put a hole in the lid to my septic tank instead of lifting it up to pump it! I don't want to have to replace the lid each time they come out . That would be costly and plus where would I go to find something like that ?? I mean its not like I can just go buy it and put it in my car! That seems unnecessary to me.
Excellent and professional company. Showed up on time. Nice, courteous and very knowledgeable. Robert did his job very professionally and gave some tips to help with future issues. I would highly recommend this company. Thanks again.