Honest and easy to work with and always on time. I really wanted to do a whole system upgrade with them, but they were a little slower in getting a quote returned so I had to choose the contractor that was able to provide pricing on the spot and begin work.
August 2024
This team, and especially the owner, are fantastic. Reasonable prices, good communication, and high quality work. Been their customer since about 2005. So many times we've had emergent issues arise while dealing with one of our babies being sick or whatever (perfect storm) and they helped same day. Plus, when one of us was laid off, we were able to use their financing program to make monthly payments on a full system replacement. Very grateful for their caring.
August 2024
I have previously had homebuyers use Payless for a/c repairs and replacement and been very happy with their pricing and services. Payless saved the day when Weeks cancelled an appointment 1 hour into the 4 hour window scheduled. I reached out to Payless and they sent someone right over to provide an assessment of an A/C system for a homebuyer when we were on a tight timeframe. They informed us the unit may have warranty coverage, provided a clear explanation of repairs needed and costs and what we needed to provide to them to reduce the costs by using an existing warranty. Thank you Gary and Warren!
Honest and easy to work with and always on time. I really wanted to do a whole system upgrade with them, but they were a little slower in getting a quote returned so I had to choose the contractor that was able to provide pricing on the spot and begin work.
This team, and especially the owner, are fantastic. Reasonable prices, good communication, and high quality work. Been their customer since about 2005. So many times we've had emergent issues arise while dealing with one of our babies being sick or whatever (perfect storm) and they helped same day. Plus, when one of us was laid off, we were able to use their financing program to make monthly payments on a full system replacement. Very grateful for their caring.
I have previously had homebuyers use Payless for a/c repairs and replacement and been very happy with their pricing and services. Payless saved the day when Weeks cancelled an appointment 1 hour into the 4 hour window scheduled. I reached out to Payless and they sent someone right over to provide an assessment of an A/C system for a homebuyer when we were on a tight timeframe. They informed us the unit may have warranty coverage, provided a clear explanation of repairs needed and costs and what we needed to provide to them to reduce the costs by using an existing warranty. Thank you Gary and Warren!