About My Eyelab
Reviews for My Eyelab
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walk-ins welcome accepts credit cards accepts insurance wheelchair accessible open to all
My Eyelab is a growing optical retail center focused on making eye care easy and accessible. Recently, many My Eyelab locations have transitioned to Stanton Optical, allowing them to offer same-day service and great value. Customers consistently praise the friendly and accommodating staff for their excellent customer service. Staff members are quick to assist, answer questions thoroughly, and help customers find the perfect pairs of glasses or contact lenses. The environment is welcoming and friendly, with a strong work dynamic among the staff. Reviews highlight the team, including Jennifer, Gisselle, and Krystal, for going above and beyond to assist customers with their needs and wants. Customers appreciate the patience shown while trying on frames and the ability to replace lenses on existing frames. Overall, My Eyelab aims to provide a positive experience, gaining loyal customers through attentive service, convenient offerings, and reasonable prices.
i walked in without an appointment & Laura was able to me help out. i was probably there for about an hour looking for frames while waiting for my exam as well. she was very sweet & patient taking her time to help me with frame options. the main reason i came in was because i wanted to replace the lenses on frames i already had & many places dont that! if that’s what youre wanting, this is the place to bring in frames you already have. the costumer service was amazing, overall experience was 10/10. i even sent my coworker to this specific location lol
I took my 13 year old grandson to get glasses. We were helped by Jennifer and Gisselle, the GM. Both were friendly, helpful, and professional. They were very patient with my grandson’s indecision on frames and brought him multiple pairs to try on. We took advantage of a BOGO promotion they were having and both pairs were ready in an hour. Even though it’s a longer drive to get there. This is where we will get his glasses from now on.
Krystal was very patient with me and helped me through my contacts journey for the first time. I highly recommend this place ..
Reasonable price and awesome customer care ! I will never go anywhere else