LINCARE

LINCARE is a healthcare provider that specializes in offering respiratory and oxygen care services, as well as a wide range of durable medical equipment. The company is committed to providing expert customer service and robust clinical support to ensure patients with chronic illnesses can manage their conditions safely at home. Customers praise the exceptional service and assistance received from the Paris, Texas staff, who go above and beyond to help in any way they can. From the front office to the respiratory therapy technicians and management, the Paris team is described as "top-notch" and always responsive, even for patients living in rural areas. However, some customers have had less positive experiences with LINCARE's corporate office in Florida, where they have encountered issues with billing and returns. Despite returning incorrect items to the local Paris store, which went "out of their way" to assist, the corporate team refused to provide the necessary replacement equipment, leading to concerns about potential fraud. Overall, LINCARE's commitment to keeping patients safe at home and out of the hospital, along with the outstanding service provided by the Paris staff, are highly appreciated by long-term customers who feel they have a "safety net" with the company.