Bright Eyes Pllc

Jul 2024

I booked my Grandma’s appointment 3 WEEKS IN ADVANCE. Gave her insurance information and was told they accept it.

They called me THE NIGHT BEFORE her appointment to tell me they do not accept her insurance and she would have to pay out of pocket!!!

They had 3 weeks to verify the information and now we have to find another Eye doctor in network! AND WAIT HOWEVER LONG FOR A NEW APPOINTMENT WITH SOMEONE ELSE!!

This place is a joke with no organization or consideration for other peoples time!!!

Jul 2024

I booked my Grandma’s appointment 3 WEEKS IN ADVANCE. Gave her insurance information and was told they accept it.

They called me THE NIGHT BEFORE her appointment to tell me they do not accept her insurance and she would have to pay out of pocket!!!

They had 3 weeks to verify the information and now we have to find another Eye doctor in network! AND WAIT HOWEVER LONG FOR A NEW APPOINTMENT WITH SOMEONE ELSE!!

This place is a joke with no organization or consideration for other peoples time!!!

Nov 2023

I took my 4 year old to this optometrist for her first ever visit after failing a school eye exam. The dr told me that my daughter is far sighted, has astigmatism, which are not as concerning. But also that her optic nerve is large and pressure test was irregular, which were signs of glaucoma. I contacted them again after getting a referral to an ophthalmologist. I needed a letter explaining her nerve issues. I picked the letter up and it said that she needs no further testing as this time. KNOWING I was trying to get my toddler to a specialist. I saw another optometrist, he tested her for glaucoma in office and she is fine. Now, after seeing a different dr, I am able...read full review