About Advanced Eye Care of Odessa
Reviews for Advanced Eye Care of Odessa
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Advanced Eye Care of Odessa is a highly regarded clinic known for its caring and professional staff. Patients appreciate the knowledge and thoroughness of the doctors, especially Dr. Ceballos and Dr. Benavidez Aguirre, who show genuine concern for their patients' eye health. The clinic maintains a clean environment without strong scents, creating a comfortable atmosphere. While appointment scheduling may have some wait times, the clinic's repeat business reflects patient satisfaction. Staff members are friendly, helpful, and attentive, making the experience enjoyable. However, some have noted that front desk staff can be less friendly. Overall, it is a trusted clinic with caring doctors and a welcoming environment.
5 stars for Dr Benevidez. 1 on the. Communication in the office telephone calls I’ve been trying get ahold of Dr. I have questions and. Symptoms and regarding medication I’ve been calling the office and I am on hold 10 mins no one gets back on the phone I know they are busy but I also text the number Dr Benividez said to text any questions. No one has gotten back to me I am currently dealing with eye pain and other issues and it’s frustrating no one has called me back
Dr. Ceballos is fantastic! She is very kind and knowledgeable. I would get an eye exam from her. However, anything else, from glasses to contact ordering I would do somewhere else. The staff is very frustrating and does not work. I had to have several repeat conversations informing them my insurance would cover my exam. For some reason for MONTHS they had my payment slip wrong and would repeatedly state that I owe them money for the exam. We would repeatedly come to the same understanding, just for them to text me a few hours or days later confused. We would then come to an understanding AGAIN and AGAIN. I asked for a note to be made in my file to avoid this same misunderstanding...read full review
Dr Benavidez is caring.Availability/Appointment times are a little far out, so patients should make an appointment soon. Some dislike that part, but the good thing is it shows they have repeat business from satisfied patients.