I had an issue with sewage backup and the team from Terry Family Plumbing came out the very next day. They quickly identified the problem, which turned out to be roots clogging up the sewer line. They even allowed me to watch a bit as Landon and Earl cleared them away. They took the time to explain to me the advantages and disadvantages of the next steps, which while costly, were absolutely necessary. I really appreciated their swift response and their candidness during the whole process here in New Braunfels!
May 2024
The plumber from Terry Family Plumbing was able to visit and fix the leak on the very day I called and requested for assistance. John dedicated several hours, braving the chill, to ensure the job was done right, all while offering me an unbeatable rate. He was pleasant, proficient, and maintained the utmost safety measures throughout his stay. I vouch for these folks in New Braunfels!
May 2024
Today, my leaking bathroom sink was expertly fixed by John. He quickly identified the problem and effectively solved it. Not only did he charge me less than his original quote, but he was also very professional and patient in answering all my queries. He took the time to clearly explain the issue with my sink in New Braunfels. The whole experience left me thoroughly satisfied. Thank you, John.
I had an issue with sewage backup and the team from Terry Family Plumbing came out the very next day. They quickly identified the problem, which turned out to be roots clogging up the sewer line. They even allowed me to watch a bit as Landon and Earl cleared them away. They took the time to explain to me the advantages and disadvantages of the next steps, which while costly, were absolutely necessary. I really appreciated their swift response and their candidness during the whole process here in New Braunfels!
The plumber from Terry Family Plumbing was able to visit and fix the leak on the very day I called and requested for assistance. John dedicated several hours, braving the chill, to ensure the job was done right, all while offering me an unbeatable rate. He was pleasant, proficient, and maintained the utmost safety measures throughout his stay. I vouch for these folks in New Braunfels!
Today, my leaking bathroom sink was expertly fixed by John. He quickly identified the problem and effectively solved it. Not only did he charge me less than his original quote, but he was also very professional and patient in answering all my queries. He took the time to clearly explain the issue with my sink in New Braunfels. The whole experience left me thoroughly satisfied. Thank you, John.