La Luna Nails & Spa NB

La Luna Nails & Spa NB is a well-known nail salon in New Braunfels, praised for its seven-day policy of fixing broken nails without questions. The salon emphasizes transparent policies that aim to protect both the business and its clients. Many customers enjoy coming here regularly for pedicures, finding the salon clean and the staff friendly and attentive. Vincent, in particular, is appreciated for his skill in reshaping, cleaning, filling, and painting nails, which consistently results in satisfied clients. The salon has recently come under new ownership, and some visitors see potential for improvement. However, experiences can vary; some customers have found the atmosphere to be a bit awkward, with a quiet environment and less energetic vibe. While the service quality is generally good, there have been concerns about nail quality, customer service, and communication. An incident during an eyebrow wax raised hygiene questions due to staff not following proper sanitization practices. Despite such issues, the salon has shown a willingness to address customer concerns and improve. Overall, La Luna Nails & Spa NB remains a reputable place that values honesty and customer satisfaction, making it a popular choice for nail care in the area.