About Top Nails and Spa
Reviews for Top Nails and Spa
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Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 7PM
Sunday: 11AM - 5PM
Top Nails and Spa is a local nail salon that has received mixed reviews from customers. While some customers praise the salon for its skilled technicians, clean and well-appointed environment, and quick service, others have had less than satisfactory experiences. Many customers appreciate the salon's attention to detail in services like pedicures, manicures, and eyebrow waxing. Technicians are often described as gentle, informative, and talented. The salon's dip powder nail services, in particular, seem to be a customer favorite. However, some customers have reported inconsistent quality, with issues like rushed pedicures, poor eyelash extensions, and technicians with perceived attitude problems. The salon has also faced challenges with staffing, which has impacted the customer experience. Overall, Top Nails and Spa seems to provide a range of services, with the potential for a positive experience, but with some room for improvement in ensuring consistent quality and customer service across all visits.
I went here with a friend who goes regularly. We were attended to immediately and both had pedicures. They did a good job with the pedicure/massage part and pretty well getting the rough spots off my feet. The guy only put on one coat of color though, then the top clear coat, I hope it lasts.
Today I had a mani, pedi, and eyebrow waxing. Ryan did a great job with my mani/pedi. He was so nice, gentle, informative, and talented. The lady that did my eyebrows was quick and thorough. The salon is clean and nicely appointed. I'll be back!
Very disappointed explained to man like 5 times what I wanted I even had the old set still on that I had done in Longview as a exampleI explained that I wanted just like they are only filled and cut down,well end result he messed them up so bad I literally told him just to put a new set on and start over seems that's what HE not me wanted to do in the first place of coarse there is more money in it that way.Then after all said and done he charged me 75.00 for short pink & white nails long story short I will not go back this is not the first time they have done this I will gladly spend a little more in had to go to Longview where I can get what I want and not be charged...read full review