About THE RIGHT WAY HEATING AND A/C
The Right Way Heating And A/C is a locally owned and operated HVAC company serving West Texas. They take pride in being on-time and on-budget, and have grown to be one of the most successful HVAC companies in the area, with the highest reviews. The company treats its clients with respect, and values those who serve the community by offering discounts and special services to service members, police, and firefighters. Customers have praised the company's excellent service, with technicians providing thorough assessments, clear explanations, and prompt and efficient service. The company is known for its ability to permanently fix HVAC issues, where other companies had only provided temporary solutions. Many customers appreciate the friendly and patient service techs who accommodate families with kids and pets. Additionally, the company is known for quick and clean installations, delivering professional service that customers trust. The company is the only one that customers will use for their residential and commercial needs, with the owner, Toby, being amazing and always willing to meet with customers immediately to provide quotes and perform services himself when needed. The technicians, such as Brandon, are described as extremely knowledgeable, helpful, and kind, providing top-notch customer service.
When I tell you this company gives 100% and then some as far as customer service and friendly service techs, I will never use another company again! After our warranty company trying to use another company who tried to rip us off because the repair was under warranty by adding other charges to trump up a bill, Right Way came in, and not only got us up and running with the actual repair that needed to be made, but found that nothing that the original company added on to what the warranty already covered even needed doing. Thank you for being an honest and dependable company! Their service techs were friendly and patient while we shuffled kids and our dog around them as well.
Great customer service and reasonable pricing… thank you for being available 24 hours! Polite and helpful employees, highly recommended!
We have used them in the past for minor A/C issues and they provided top notch service! This week we called them again due to our A/C not cooling and making strange sounds. Jimmy came out the same day we called (which is rare for A/C companies esp during the summer time). Sadly we ended up having to do a full system replacement. But on the plus side Jimmy and his crew have us a great price on the system, and was able to install on a Saturday! The crew was very polite, professional, knowledgeable and timely. Jimmy even stopped by to check on things. I can’t recommend them enough, they should def be your only call when it comes to repairing or servicing your HVAC!