Comet Cleaners

Jan 2018

Let me start by saying this would have been 5 stars had the girl I first interacted with was as nice as Melissa M. We are new to town and took some clothes in. The next day was so hectic for us I almost forgot the clothes and had 5 minutes to get there! Being new and not familiar I called to ask if they could wait 2-3 minutes later for me. Girl on the phone was noticeably irritated but I heard the girl after a minute in the back tell her to say it's fine. I rushed over pulling in at 3 minutes past 7 and the irritated girl opened the door for me and was clearly still upset I was late. So the bright side, Melissa called me to her register and was so pleasant and assured me it was no big deal! So nice and that's why it's a 4 Star (clothes were well done also) so we will be back.... hopefully on time next time!!

Dec 2017

I called before I dropped of my clothing to be sure about the turn around on the cleaning because I was on a tight schedule. I was told on the phone that if I dropped the clothing off before 10am that I'd qualify for same-day service and could pick them up by 5pm. That was ideal. I show up at 9:30am to be told that they'd already "cut off" same-day service because of an abundance of drop offs. I was not told about this potential cut off when I called, and in addition to that they have a sign on their front window claiming a Noon cut off time instead of the 10am that I was told. They told me my order would be ready by Wednesday, which I found unacceptable, but we did come to a manageable compromise of the next morning. When I picked up my order the cost was $140 different than what I was quoted. I am unlikely to use this service anymore because of these inconsistencies. It's too frustrating and there are other places in town.

Dec 2016

So far good, other than the fact when I got my stuff back it didn't have my hat or name tag. I would recommend if you have used it before. I may have made a mistake but the clothes looked nice.