About Bert Ogden Auto Outlet
Bert Ogden Auto Outlet in Mercedes, Texas, is a trusted dealership that has served the community for years. Known for honest and transparent pricing, the dealership offers a customer-focused experience with a friendly and helpful staff. The business has an extensive inventory of quality pre-owned vehicles. Recent customers have reported fast, efficient, and pleasant experiences, highlighting helpful sales staff, finance managers, and quick processing times. Many reviewers appreciated the attention and patience from the staff, with some mentioning the ease of checking out and picking up their cars. The dealership’s staff, including team members like Juan, Roy, Adrián, and Ernest Guevara, are praised for their kindness, attention, and excellent service. Overall, Bert Ogden Auto Outlet is highly recommended for those seeking a hassle-free car-buying experience.
I recently bought a 2024 Buick Envista and had the absolute pleasure of working with Ailady Resendez. From the moment I walked in, she made everything easy, stress-free, and enjoyable.
Ailady listened carefully to what I was looking for — the features I wanted, my budget, and how I planned to use the car. She offered great options, explained everything clearly, and never made me feel pressured. Her knowledge about the Envista and other models was impressive, and she was honest about what would work best for me.
Throughout the process, her communication was timely, professional, and friendly. Paperwork was handled smoothly, and she made sure I understood...read full review
Went there on Friday. Got a 2023 Hyundai sonata.
Everything went smooth. They were really friendly and went out of thier way to take care of us. The manager Carlos and sells person Ailady we're very professional and courteous.Helped to the fullest.Got us into the car I wanted. Well we love this place and the he help from Ailady that a week later we go and got another car. This one a 2020 GMC TERRAIN. Can't wait to see whatvis in store a few years from now.. we sure will return
Absolutely amazing customer service. Went in because they were recommended and left with the vehicle I loved. Juan R. explained everything detail by detail and made the process easy . Finance Department , Roy , made the rest of the process also easy and understandable . Hands down a great dealership that care about customers , they will make sure you get the vehicle you love. Thank you!!