Towed my SUV for me thru USAA. Nowadays customer service is so bad that I feel the need to go out of my way when I get good service. The young gentleman, Isaiah, who helped me was so kind and got the job done.
December 2025
Needed my car towed and Justin was so great. He tried to troubleshoot first which I appreciated and was so pleasant the whole time, making a not so fun day of car troubles much better. Thanks Justin!
November 2025
Storm Towing was dispatched to me from USAA after a nightmare I had been through with a different company that was sent first. Isaiah called me to let me know he was on his way and I was crying when I answered. He was calm, polite and showed me so much empathy. I was extremely grateful for that. When he showed up he was again extremely polite and professional. He had my car loaded very quickly and carefully. I can't say thank you enough to him and his kindness was greatly appreciated on what was a crappy situation for me. Thank you so much again Isaiah!!!
Towed my SUV for me thru USAA. Nowadays customer service is so bad that I feel the need to go out of my way when I get good service. The young gentleman, Isaiah, who helped me was so kind and got the job done.
Needed my car towed and Justin was so great. He tried to troubleshoot first which I appreciated and was so pleasant the whole time, making a not so fun day of car troubles much better. Thanks Justin!
Storm Towing was dispatched to me from USAA after a nightmare I had been through with a different company that was sent first. Isaiah called me to let me know he was on his way and I was crying when I answered. He was calm, polite and showed me so much empathy. I was extremely grateful for that. When he showed up he was again extremely polite and professional. He had my car loaded very quickly and carefully. I can't say thank you enough to him and his kindness was greatly appreciated on what was a crappy situation for me. Thank you so much again Isaiah!!!