Rude staff named Rochelle who refused service blaming me for another persons dog, how they missed the appointment and needed to prepay beforehand in order for my dog to be seen... VERY SHADY to me. After being a customer more than 20 Years, I find it extremely rude and for them it's all about their excessive prices and not about the pet care.
July 2023
Worst experience ever! DO NOT WASTE YOUR TIME OR MONEY! Upon my arrival they notified me they could not see me for my appointment because I was not a regular patient. I had called in earlier and booked my appointment with a receptionist. I was on my lunch hour and my animal needed immediate attention. I did not want to give a star but it was not an option. I will now have to take another day off work to accommodate my pet because the staff is not trained properly or is unaware of its own policies.
July 2023
Great service and friendly staff. They were one of the few to give me an appointment to vaccinate my litter of 9 within 7 weeks. They treated us quickly and with great care. We will be back.
Rude staff named Rochelle who refused service blaming me for another persons dog, how they missed the appointment and needed to prepay beforehand in order for my dog to be seen... VERY SHADY to me. After being a customer more than 20 Years, I find it extremely rude and for them it's all about their excessive prices and not about the pet care.
Worst experience ever! DO NOT WASTE YOUR TIME OR MONEY! Upon my arrival they notified me they could not see me for my appointment because I was not a regular patient. I had called in earlier and booked my appointment with a receptionist. I was on my lunch hour and my animal needed immediate attention. I did not want to give a star but it was not an option. I will now have to take another day off work to accommodate my pet because the staff is not trained properly or is unaware of its own policies.
Great service and friendly staff. They were one of the few to give me an appointment to vaccinate my litter of 9 within 7 weeks. They treated us quickly and with great care. We will be back.