About JCPenney Salon
JCPenney Salon offers a range of hair services, including haircuts, coloring, styling for events, and treatments. Many clients praise the skilled and friendly stylists, noting their ability to guide customers through various styles and ensure comfort during appointments. One stylist stands out for her excellent service and congeniality, attracting repeat clients eager to change their looks. However, some reviews mention issues with management and the organization of services, suggesting that arriving on time is important to avoid rushed appointments. Overall, JCPenney Salon aims to provide a positive experience, helping customers feel confident with their hair.
I went in today for a $50 dollar cut and blow dry which includes a shampoo and style. The stylist, I'm not going to call her out, cut my hair dry, it took 15 minutes, and said 'okay, I'll walk you up front'. I even tipped her! I am such an idiot. I should have spoken up but I am too much of a people pleaser, I guess. The cut is acceptable now, I hope it is after I wash and style it.
Saddened & disappointed because getting a haircut should ideally be a pleasant experience. Nobody cares about customer service anymore.
I'm going back to see Jeanne! She fixed me up several months ago, but I got down, so I started dying my hair black. I can't wait to see her again, she is THE BEST!! This will be a drastic change, but I trust her!
I really like my stylist. His area is always tidy, and he makes sure that I am comfortable.The management needs work, and this is apparent to the clients. The staff seems to be taking calls and assisting with check invoices and over compensating their duties.Arriving late is a big I infraction as you may receive a rushed service. I suggest apologizing and then rescheduling.